ZALO NOTIFICATION SERVICE

What is ZNS

ZNS (Zalo Notification Service) is a service that sends customer care notifications to phone numbers using Zalo via API system

Benefit and Advantage

Reach customers easily and quickly Message content is diverse and customizable

Easily deploy and save cost
User information is highly protected

Send notifications at a low cost and pay only for messages that are delivered successfully

Failover to SMS to make sure that customers receive your messages

Practical Application

ZNS OTP: send one-time password (OTP) for businesses 

ZNS Rating: send notification to end customers to evaluate their satisfaction about the product or service

Other ZNS: send updates on delivery, online-order status, transaction details, purchase history, invoice notification (electricity and water bills, etc.)

ZALO OA

What is Zalo OA

Zalo OA (Zalo Official Account) is an official page of businesses, brands, organizations on Zalo. The features are similar to a Facebook fan page. This is where sellers can post images, information as well as launch or advertise products and services

Benefit and Advantage

2-way interaction: texting and calling to 100% of customers

Build diverse content and reach 100% of interested people

Increase sales and organic customer acquisition

Features of Zalo OA

Broadcast - Media and content solutions

Message - 1:1 customer care interaction solution

Voice calling - Solution for direct communication with customers

Chatbot - Solution to automate customer consultation and support

API - Advanced system integration solution